Pointsoft CRM (Customer Relationship Management) helps build and maintain customer relationships.
Features highlight:
- Internet-based membership system
- Centralized SQL database
- Integrated into front-end POS - accessible from any station
- Typical processing time less than 0.5 second
- Empower employees with instant and valuable customer information
- On-line reward point accumulation
- Automatic discount based on pre-defined member classes
- Know your customers and their buying habits
- Flexible targeting tools: search by any combination of total purchase within any period, frequency of purchase, age, gender, geographical location, etc.
- Produce mailing labels, email list, or send as SMS
- Sales Mix Reports by age and gender groups
- Lapsed Customer Report to recover lost customers
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